Recurring billing
Monthly to multi-year cycles, proration, usage billing at 95th percentile, tax, dunning and automatic suspension.
Billing · CRM · Support · Bare metal · IPAM · DCIM
Netopia is the cloud platform for hosting providers: recurring billing, a full CRM, ticketing on your real Gmail or Microsoft 365 inbox, server deployment and wipe, IP blocks and racks — with every asset tied to the revenue it earns.
No install, no ionCube license. Free migration from WHMCS or HostBill on annual plans.
The platform
Monthly to multi-year cycles, proration, usage billing at 95th percentile, tax, dunning and automatic suspension.
Pipeline, quotes, e-signed contracts and deposits in one link. Acceptance creates the order.
Departments, SLAs, an abuse desk that finds the IP's owner, and remote-hands time billed automatically.
Owned and leased blocks, subnetting, rDNS, SWIP, blacklist checks and quarantine before reuse.
Drag-and-drop elevations, power per circuit, switch ports and cross-connects tied to clients.
Onboarding checklists and colocation install scheduling your clients book themselves.
A hosted order site on your domain with live stock, DDoS protection and checkout that creates everything.
Colo, transit, leases and licenses allocated to the assets that incur them.
Resell domains, SSL, email and cPanel licenses with provisioning built in.
Bare-metal add-on
A small agent in your data center talks to IPMI, PXE and your switches over an outbound-only connection. Nothing to open in your firewall.
Support email
support@, billing@ and abuse@ connect to Google Workspace or Microsoft 365 in two clicks. Replies thread correctly, staff can answer from Outlook, and you're alerted the moment a mailbox disconnects.
Reporting
Net of refunds and chargebacks, by gateway, with failed-payment recovery.
MRR, ARR and how it moved: new, expansion, contraction and churn.
Client and revenue churn, cohort retention and cancellation reasons.
Orders, new clients, quote win rate and storefront conversion.
Pricing
We import clients, services, invoices, tickets and saved payment profiles, then run both systems side by side until you're ready to switch.